司机（A1照）

•Responsible for safe transfer of guests from all determined locations

负责将客人从所有指定地点安全送达

•Create guest satisfaction through a pleasing personality, effective communication skills and should be first to greet the guest as per time of the day

凭借令人愉快的性格和有效的沟通技巧取得客户的满意，并且总要主动与客人打招呼

•Maintain good knowledge of the city routes locations and hotel facilities

熟知城市路线、地点和酒店设施

•Maintain knowledge of flight timings and assist guest in handling and loading baggage whenever required

知晓航班时间，并按客人要求协助其处理和装载行李

•Maintain a high standard of personal hygiene and be well groomed and well dressed at all times

保持个人卫生， 随时保持个人形象和穿着整洁

•Do utmost to learn names of guests, especially repeat and long staying guests remaining alert to situations to offer assistance

尽力熟知客人的名字，特别是熟客和长包房的客人，注意观察情况以向客人提供协助

•Assist in valet parking when not assigned any duty

在没有工作任务时协助代客泊车

•Maintain detailed knowledge of facilities and services of the hotel and use this knowledge to promote the hotel to guests

熟知酒店设施和服务情况，并以此向客人推销酒店

•Keep abreast of activities in your city which may affect driving times or routes and relay this to management

了解所在城市的活动，如发现可能影响驾驶时间或路线的情况应向管理层汇报

•Responsible for the upkeep and cleanliness of the car used for guest transfer and assist with maintaining vehicles to hotel presentation standards

负责载客车辆的保养和清洁，并按照酒店形象标准对车辆进行维护

•Performs other duties as may be assigned by the Chief Concierge

执行礼宾司可能分派的其它任务

职位资格和技能

Required Skills –技能要求

•Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly Ｏn the hotel, the brand and the Company.

拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。

•A1/B1 Driver License.

拥有A1/B1有效驾驶执照。

Qualifications –学历

•High School-高中

Experience –经验

•1 year experience in guest service or as a driver.  1年宾客服务或司机的经验